Returns Policy In Brief
Online Returns
- Eligible items may be returned for exchange or store credit within 14 days of purchase.
- No refunds unless faulty.
- Returned products must be unused, unwashed, in “as new” condition with all original tags, labelling and packaging intact. Returns are accepted at the discretion of our staff.
- Socks, underwear and earrings may not be returned for hygiene reasons.
Sale Returns
- Items discounted by less than 40% can be returned for exchange or store credit within 14 days of purchase.
- Final Sale items (items discounted by 40% or more) and sale items sold with additional promotional discount codes are not eligible for return or exchange unless faulty.
Return shipping
|
Australia |
New Zealand |
Rest of World |
Return Only |
$15 |
AUD30 |
AUD50 |
Exchange |
$30 |
AUD60 |
AUD100 |
- Charges will be deducted from eventual store credit or invoiced before shipment of exchanged goods.
Click here for our full returns policy.