Trek Mule (W) Caramel

* Free shipping does not apply to sale items.

Processing time.

We aim for same day processing of all orders placed by 10am on business days.*

Orders placed after 10am weekdays, on weekends or public holidays will be processed the following business day.

* International orders with items from multiple locations will be consolidated before shipping adding 1-2 business days to processing time.

Online Returns

Eligible items may be returned for exchange or store credit within 14 days of purchase.
Returned products must be unused, unwashed, in “as new” condition with all original tags, labelling and packaging intact. Returns are accepted at the discretion of our staff.
Socks, underwear and earrings may not be returned for hygiene reasons.

Sale Returns

Final Sale items (items discounted at 30% or more) and sale items sold with additional promotional discount codes are not eligible for return or exchange unless faulty as determined by our warranties team.
Sale items that are not on final sale can be returned for exchange or store credit within 14 days of purchase.

Return shipping

Charges will be deducted from eventual store credit or invoiced before shipment of exchanged goods.