X-Pac 40L Backpack

* Free shipping does not apply to sale items.

Processing time.

We aim for same day processing of all orders placed by 10am on business days.*

Orders placed after 10am weekdays, on weekends or public holidays will be processed the following business day.

* International orders with items from multiple locations will be consolidated before shipping adding 1-2 business days to processing time.

Click here for more details.

Online Returns

• Eligible items may be returned for exchange or store credit within 14 days of purchase.
• No refunds unless faulty.
• Returned products must be unused, unwashed, in “as new” condition with all original tags, labelling and packaging intact. Returns are accepted at the discretion of our staff.
• Socks, underwear and earrings may not be returned for hygiene reasons.

Sale Returns

• Items discounted by less than 40% can be returned for exchange or store credit within 14 days of purchase.
• Final Sale items (items discounted by 40% or more) and sale items sold with additional promotional discount codes are not eligible for return or exchange unless faulty. 

Return shipping

• Charges will be deducted from eventual store credit or invoiced before shipment of exchanged goods.

Click here for our full returns policy.